SINGAPORE, 11 December 2017 –The Warranty Group, a leading global provider of warranty solutions and underwriting services, has today announced the launch of TrustCircle – a new united warranty programme for the automotive sector.
Initially crafted to provide extended warranty solutions for dealerships managing parallel imported and used cars* – vehicles that typically do not have the benefit of the manufacturer’s warranty – the TrustCircle certificate will be awarded to vehicles that have undergone rigorous testing and been pre-checked for roadworthiness.
TrustCircle will offer car buyers the following benefits:
- Protection against breakdowns of covered components for the full warranty period
- Emergency service and repair solutions at any approved, partner workshop throughout Singapore
- A simple and easy claims process, with a centralised call centre and an aggregated service network for ultimate convenience
- Payout up to the car’s current average retail value
Available via six local dealerships at launch, The Warranty Group will look to invite additional partners to their network and expand the TrustCircle programme to cover other vehicles in 2018.
Commenting on the launch, Dennis Means, Head of Automotive Strategy APAC at The Warranty Group said: “As a business, we have a proud heritage of more than 50 years operating and innovating in the automotive space. TrustCircle is our latest initiative to offer customers peace-of-mind and an exceptional after-sales service founded on a culture of transparency and flexibility. Our policy doesn’t evolve or degrade as time goes by, and in an emergency, we will always act in the best interest of the consumer.”
He added: “Parallel imported and used cars in particular often fall in a grey area when it comes to consumer protection. We want TrustCircle to remove that uncertainty, and symbolise high dealer standards.”
Hemaka Perera, Director Southeast Asia at The Warranty Group said: “We’re excited to be driving this programme out of the region, starting with the Singapore market. Particularly given the price of vehicles in Singapore versus other countries around the world, we want to ensure that local car buyers don’t have to compromise on quality when they consider alternatives to the new car market.”
TrustCircle is underwritten by Tokio Marine Insurance Singapore. For further information, please call the TrustCircle hotline on 800 101 3100.
*Parallel imported cars for up to 3 years or 100,000km; used cars under 10 years old for up to 3 years or 250,000km
About The Warranty Group
Celebrating more than 50 years of industry leadership, The Warranty Group is one of the world’s premier providers of warranty solutions and related benefits, with operations in more than 35 countries and nearly 1,600 employees. With Virginia Surety Company and London General Insurance Company as our wholly-owned insurance companies, The Warranty Group is a single-source solution that provides underwriting, claims administration, and marketing expertise to many of the world’s leading manufacturers, distributors, and retailers of consumer goods including automobiles, homes, consumer appliances, electronics, and furniture, as well as specialty insurance products and services for financial institutions. For more information, visit www.thewarrantygroup.com.
For media inquiries, please contact:
The Warranty Group
Christina Aureus, Brand and Content Manager - APAC
Christina.Aureus@thewarrantygroup.com
Phone: +65 6816 2857